Refund Policy

A legal disclaimer

To hold integrity and value of both the therapist and client's time, a 24 hour notice of rescheduling will need to take place in writing to cancel a session. If cancelled last than 24 hours notice, the client is expected to pay for the price of the service. Continued cancellations will result in a non-refundable deposit being issued to insure attendance 

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.